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Service

AI Calling Agent

Automate high-volume lead qualification, product questions and next-step booking with an AI voice agent built around your sales workflow.

What can an AI calling agent handle?

For Bhajanlal Communications, MarsLab built an AI voice sales system that qualifies leads, answers product questions, suggests in-stock alternatives, books callbacks or showroom visits and runs outbound promotions from a database. The system moves repetitive calling work out of the sales team so people can focus on the deals that need them.

What we build

  • 01

    Lead qualification and purchase-timing capture

  • 02

    Product answers and in-stock alternative suggestions

  • 03

    Callback and showroom-visit booking

  • 04

    Outbound promotional calling from an uploaded database

How it works

  1. 01

    Deep-Dive

    Understand your problem deeply; the last thing we do is discuss technology & building solutions.

  2. 02

    Transformation

    Redesign your processes, then automate them; in cases where the processes are great, then we build systems to complement that workflow & automate it.

  3. 03

    Measurement

    We measure the outcomes of our new implementations and make it our mission to have a huge delta from before.

  4. 04

    Support

    We always have Forward Deployed engineers monitoring the system & maintaining it. No flagging is needed from your end.

Questions we get asked

  1. How many calls can a voice agent handle?

    The agent built for Bhajanlal Communications handles 10,000 sales calls a day, which is the point of the architecture: outbound volume stops being a function of how many people are on the floor.

  2. Does it replace the sales team?

    It handles the volume at the top that no team can work through by hand, so the people are on the conversations that need a person. The agent qualifies; it is not the whole funnel.

  3. What happens when a caller asks something unexpected?

    The agent is built against real call transcripts rather than an imagined script, and it is evaluated before launch on questions with known answers. What it cannot handle, it hands over.

  4. How long does a voice deployment take?

    Strategy to production in 8 weeks is the standard engagement, voice included.

Work with us

We want your hardest problems.

We collaborate with ambitious organisations ready to move beyond AI experimentation. If you're looking to transform how your business operates, we'd love to build with you.

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